Microsoft 365 CopilotVerified 2026-09-01

Microsoft

The only one of the five that can already see your files. That changes what a good prompt looks like: less structure, more pointing.

How to prompt it

Use GCSE: Goal, Context, Source, Expectations. Microsoft states that only a clear goal is strictly required.

Write in flowing natural language. Skip the tags and headings you would use on an API model.

Name the source precisely — a specific file, channel, meeting or date range — not "our documents".

Refine in the same conversation instead of starting over; the assistant keeps the thread’s context.

Check what it cited. If it did not open the file you meant, the answer is ungrounded regardless of how confident it sounds.

Strengths

  • Grounded in your own tenant — documents, mail, meetings and chats — which is the strongest defence against invented answers.
  • Works inside the apps where the work already lives, so there is no copy-paste step.
  • Microsoft publishes a plain-language prompt framework (GCSE) aimed at non-technical staff.
  • Tenant data handling is governed by your existing Microsoft 365 agreements.

Weaknesses

  • You do not choose the underlying model or its version, and behaviour can change without notice.
  • Heavy XML or Markdown scaffolding is wasted here; the interface is built for natural language.
  • Answer quality is capped by what the assistant is permitted to see — a Source it cannot reach is worse than no Source at all.
  • Few of the API-level controls — verbosity, thinking depth, temperature — are exposed.

Models

Microsoft 365 Copilot

Assistant embedded across Word, Excel, Outlook, Teams and PowerPoint, grounded in your tenant’s content.

Context
Max output

Good for: Summarising meetings and threads, drafting from your own documents, and finding things across the tenant.

Watch out: Runs on models Microsoft selects. For reproducibility across versions, use an API model directly.

Sources and grounding

  1. 1Get started writing prompts in Microsoft 365 CopilotMicrosoft SupportThe GCSE parts, in Microsoft’s own words.
  2. 2The building blocks of a good Copilot prompt (PDF)MicrosoftMicrosoft-published one-page reference.